I really liked everything here in the hotel everything is clean and neat food is very delicious and the staff is very helpful very special thanks to Mr Taha,hazem,shimy and the beautiful lady Ms.mirette from the reception
Alia
setembro de 2024
I recently stayed at this hotel and I cannot express how wonderful my experience was! The room was not only spacious but also incredibly comfortable. The bed was exceptionally cozy, allowing for a perfect night's sleep. The cleanliness of the room was outstanding, making me feel right at home. I would like to highlight the exceptional service provided by Claudia, one of the staff members. She was absolutely fantastic always wearing a warm smile and welcoming demeanor that made my stay even more enjoyable. As for the location, it couldn’t be better! The hotel is surrounded by an array of fantastic restaurants, a pharmacy, and various shopping options, making it incredibly convenient. Additionally, there’s a spacious area nearby where festivals are held, adding to the vibrant atmosphere. Please note that my booking did not include breakfast, but given the proximity of local eateries, it was easy to find delightful options nearby. Overall, this hotel truly exceeded my expectations, and I highly recommend it to anyone looking for a comfortable and enjoyable stay!
Khawla
outubro de 2024
Sure, It was an emotional time for me having to take care of my sister’s injury, and I really needed the perfect, peaceful, luxury place to come to it after a long painful day, and yes it was the best moments for me while entering the homy, loving hotel greeted by all cheerful staff, offering all the help they could to make my stay as comfortable as possible. Thank you Mr.Bahgat for your support and advice to upgrade my room and your continuous services. Thanks to all the staff in the breakfast area. I have to mention the excellent room service and the delicious dinners i order daily in my room.
Maysa
dezembro de 2024
The team was very accommodating and helpful, I would like to give a special thank you to Mohamed El Shimi and Mirette.
Omar
agosto de 2024
Staff were attentive and the rooms were comfortable and spacious. Breakfast options were abundant. Location (although far from downtown Cairo) had many restaurants, cafes and shops within walking distance. number of facilities were available, such as a swimming pool and gym, but we unfortunately did not get an opportunity to use.
Kathy
janeiro de 2023
i have had nice stay. staff are excellent. very comfortable room
Kerala
julho de 2024
the cleanness - the atmosphere - the staffs friendliness
Latifah
maio de 2022
The Crowne Plaza, West Cairo Arkan is one of the best Hotel I have ever been. The room is very spacious, well cleaned and very comfortable. The hotel facilities are fantastic and there are two great restaurants with bar. Infinity pool at the top of the building with a great view. Breakfast and food in general is super good. The staff is wonderful! Very friendly and supportive for any of your needs. The check in experience with Mirette was superb. She was very helpful and kind. Highly recommend!
Andrea
junho de 2024
New, spacious room, clean, next to shopping complex with heaps of restaurants. friendly front staff. Amenities in the room is also great, usually I don’t use hotel shampoo but I could use all provided by the hotel.
Melody
abril de 2023
This hotel is beautiful and amazing. The staff are fantastic. I had my laundry washed and they came back looking brand new. The front desk staff are so amazing too. Silly me thought I'd booked for 3 nights and I'd only booked for 2, she did her very best to accommodate me and make me feel comfortable and allowed me the extra time to pack and check out. Words can't express my gratitude and appreciation to her (I'm sorry I've forgotten her name) the staff are so polite professional and have a great sense of humour, especially in the restaurant by the lobby. The Armenian and Pan Asian restaurant is to die for, the food was mouth watering. The infinity pool overlooking the city was gorgeous and all the staff on the rooftop were amazing too.I'll definitely be back. The house keeping (shaymer)kept my room immaculate and there would be cute little sweet treats left in tge room for you. They have All of your essentials and they are part of Arkan plaza, right in the middle if sheikh zayed and so close to all amenities. They have all towels, shower gels, shampoo (all vegan) coffee machine, robe, slippers, conditioner, mini bar, teas, all in your room. I love this hotel thank you all so much ❤️
Shaila
junho de 2024